announcement regarding our performances
last update 15.09.2021
The show must go on
We have had difficult months. We have had to postpone or cancel countless events since March 2020. On this page you will find an overview of this and, of course, of the new dates. Hopefully the times of postponements and cancellations are now behind us. The show must go on!
For more information, move the cursor over the event picture. On your smartphone, tap the event picture and hold your finger on it.
POSTPONED: NEW DATES FIXED
The performances have been postponed. In most cases, tickets remain valid for the same day and time of the week. If you have any questions, please contact Münchenticket at service (at) muenchenticket.de or the provider from whom you purchased the tickets.
POSTPONED: NEW DATES COMING SOON
The performances will be postponed. Replacement dates will be announced shortly. Already purchased tickets remain valid. If you have any questions, please contact Münchenticket at service(at)muenchenticket.de or the provider from whom you purchased your tickets.
The performances have been cancelled. Our partner Münchenticket will contact you as soon as possible regarding the cancellation. If your contact details are not deposited there, please contact service(at)muenchenticket.de. If you purchased the cards from another provider, please contact them.
Frequently asked questions related to cancelled and postponed events
Can I get back the admission fee for cancelled performances?
Due to the numerous event cancellations that are currently being processed we kindly ask for your patience until you receive your refund.
We kindly ask for your understanding that we cannot reimburse tickets for all events. In some cases the “Regulation to mitigate the consequences of the COVID-19 pandemic in the contract law for events” passed by the federal government on May 14 applies. Accordingly, the customers will receive a voucher that can be redeemed for another guest performance by the respective organizer by the end of 2021. If the voucher has not been redeemed by the end of 2021, customers will get their money back. For processing or further questions, please contact our partner Munich Ticket directly at service(at)muenchenticket.de.
If you bought your ticket from Eventim, please contact Eventim: www.eventim.de/helpcenter/
How do I get my new ticket for postponed shows?
The tickets will remain their validity for the same day of the week and the same time.
Who can I contact if I have any questions?
The refund of the tickets is done by your ticket provider. München Ticket or eventim logos at the ticket layout will guide you. If you have any questions, please contact service(at)muenchenticket.de or www.eventim.de/helpcenter/.
You can find all current information about the topic „Corona“ here: muenchen.de/corona