announcement regarding our performances
last update 08.07.2022
The following events had to be either cancelled or postponed.
We will inform you here about new dates as well as about the procedure in case of a cancelled performance. Please also see our FAQ’s at the bottom of the page.
For more information, move the cursor over the event picture. On your smartphone, tap the event picture and hold your finger on it.
POSTPONED: NEW DATES FIXED
These performances have been postponed. In most cases, tickets remain valid for the same day and time of the week. If you have any questions, please contact München Ticket or the provider from whom you purchased the tickets.
Frequently asked questions related to cancelled and postponed events
Can I get back the admission fee for cancelled performances?
Due to the numerous event cancellations that are currently being processed we kindly ask for your patience until you receive your refund.
For processing or further questions, please contact our partner München Ticket directly at www.muenchenticket.de/tickets/kontaktformular or eventim: www.eventim.de/helpcenter.
We kindly ask for your understanding that we cannot reimburse tickets for all events. In some cases the “Regulation to mitigate the consequences of the COVID-19 pandemic in the contract law for events” passed by the federal government on May 14 applies. Accordingly, the customers will receive a voucher that can be redeemed for another guest performance by the respective organizer by the end of 2021. If the voucher has not been redeemed by the end of 2021, customers will get their money back. For processing or further questions, please contact our partner Munich Ticket directly at www.muenchenticket.de/tickets/kontaktformular.
If you bought your ticket from Eventim, please contact Eventim: www.eventim.de/helpcenter/
How do I get my new ticket for postponed shows?
The tickets will remain their validity for the same day of the week and the same time.
Who can I contact if I have any questions?
The refund of the tickets is done by your ticket provider. München Ticket or eventim logos at the ticket layout will guide you. If you have any questions, please contact www.muenchenticket.de/tickets/kontaktformular or www.eventim.de/helpcenter/.